Terms & Conditions

1. Definitions

For purposes of these Terms & Conditions ("Terms"), the following words and expressions shall have the meanings set out below.

• "App" means the application "ECO Fleet" provided by the Company downloaded by You on any electronic device for employee fleet management, vehicle registration, fuel allowance processing, fueling transactions, and related fleet services
• "Account" means the account created for You to access our Service or parts of our Service.
• "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Filioil Philippines Corporation
• "Content" refers to content such as text, images, videos, audio, code or other information that can be posted, uploaded, linked on the App
• "Device" means any device that can access the Service such as a computer, a cell phone or a digital tablet.
• "Service" refers to the products, services, features, tools or functionalities in connection with the Fleet Management and fuel allowance processing that are made available to our customers. The Service is provided mainly through the App.
• "Terms and Conditions" (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the App.
• "User" (referred to as "You" or "User" means the individual authorized to use the Service.

2. Purpose of the App

The App is intended for authorized employees, drivers, fleet administrators, participating organizations, and other approved users.

Depending on your account and authorization, the App may provide functionality for:

• Employee identification and verification;
• Vehicle registration and verification;
• Employee fuel allowance management;
• Fuel transaction processing;
• QR code generation and scanning;
• Fuel allowance balance and transaction monitoring;
• Fuel station verification;
• Fleet and vehicle information management;
• Transaction history and reporting;
• GPS or location-based services, where enabled;
• Notifications and system communications; and
• Other fleet-related services authorized by the organization.

The features available to each user may vary depending on the user's role, employer, organization, and account permissions.

3. Eligibility

The App is intended primarily for authorized users.

By using the App, you confirm that:

1. You are authorized by your employer, organization, or App administrator to use the App;
2. The information you provide is accurate and complete;
3. You will use the App only for legitimate fleet-related purposes; and
4. You will comply with these Terms and applicable company policies.

The company may restrict or terminate access to users who are no longer authorized to use the App.

4. License

The Company grants the user a free of charge, revocable, non-exclusive, non-sublicensable and non-transferable license to use our Service (including the App), subject to and in accordance with our Terms. This license is for the sole purpose of enabling you to use our Services in the manner permitted by our Terms. No licenses or rights are granted to you by implication or otherwise, except for the licenses and rights expressly granted to you.

5. User Account

Certain App features require the creation or activation of a user account.

You may be required to provide information such as:

• Full name;
• Employee ID;
• Mobile number;
• Email address;
• Company or organization;
• Vehicle information;
• Plate number;
• Fleet or vehicle identification number; and
• Other information necessary to operate the service.

You are responsible for ensuring that the information associated with your account remains accurate and updated.

You must not create an account using another person's identity or use another user's account without authorization.

6. Account Security

Users are required to register in the App. You are responsible for maintaining the security of their account, password, PIN, QR code, authentication credentials, and mobile device.

You must not:

• Share your login credentials;
• Give your QR code to another person;
• Allow another person to use your account;
• Attempt to access another user's account; or
• Circumvent the App's security or authentication controls.

If you believe that your account or credentials have been compromised, you must promptly notify your employer, App administrator, or designated support contact.

The Company reserves the right to remove, reclaim or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene or otherwise objectionable.

7. Employee Fuel Allowance

The App may be used to process and manage employee fuel allowances provided by participating companies or organizations.

Fuel allowance eligibility, amount, frequency, limits, authorized vehicles, participating fuel stations, and other conditions are determined by the applicable company or organization policy.

The company or authorized administrator may modify, suspend, or terminate an employee's fuel allowance based on applicable policies.

8. Fuel Allowance Requirements

Where applicable, an employee may be required to:

1. Present or verify a valid Employee ID;
2. Use an authorized App account;
3. Use a vehicle registered in the applicable fleet system;
4. Present or generate the required QR code;
5. Use the fuel allowance only at participating fuel stations;
6. Comply with the fuel station's verification procedures; and
7. Provide accurate transaction information.

Failure to satisfy the applicable requirements may result in the transaction being rejected.

9. Vehicle Registration

A vehicle may need to be registered and authorized before it can be used for fuel allowance transactions.

Vehicle information may include:

• Vehicle make and model;
• Plate number;
• Vehicle identification number;
• Fleet number;
• Fuel type;
• Assigned employee or driver; and
• Other information required by the organization.

Users must not register or use a vehicle that is not authorized for their account.

Any change in vehicle assignment or registration must be reported to the appropriate fleet administrator.

10. QR Code and Digital Verification

The App may use QR codes or other digital verification technologies to authorize and process fueling transactions.

QR codes and other digital authorization methods are intended for authorized use only.

Users must not:

• Copy or reproduce QR codes for unauthorized purposes;
• Alter or manipulate QR codes;
• Share QR codes with other persons;
• Use another person's QR code;
• Attempt to reuse an expired or invalid QR code; or
• Attempt to bypass the App's verification process.

The company may deactivate or invalidate a QR code whenever necessary for security, fraud prevention, or system administration.

11. Fueling Transactions

Users are responsible for reviewing transaction information before completing a fueling transaction.

Where displayed, users should verify:

• Fuel station;
• Vehicle;
• Fuel type;
• Fuel quantity;
• Transaction amount;
• Date and time; and
• Applicable fuel allowance.

Transactions recorded by the App may be used for billing, reconciliation, auditing, reporting, monitoring, and fleet administration.

12. Transaction Errors and Disputes

If a user believes that a fueling transaction is incorrect, unauthorized, duplicated, or improperly recorded, the user should report the issue promptly to the designated App administrator or support contact.

The company may investigate disputed transactions using available system records, transaction information, and other relevant information.

The company reserves the right to correct transaction records where an error is confirmed.

13. Prohibited Activities

Users must not use the App to:

• Submit false or misleading information;
• Process unauthorized fuel transactions;
• Use another employee's account;
• Use another employee's vehicle authorization without permission;
• Circumvent fuel allowance limits;
• Manipulate or falsify transaction records;
• Duplicate or reproduce QR codes for unauthorized use;
• Attempt to gain unauthorized access to the system;
• Interfere with the operation or security of the App;
• Introduce viruses, malware, or other harmful code;
• Reverse engineer or modify the App without authorization;
• Use automated methods to access the system without permission; or
• Conduct any unlawful, fraudulent, or abusive activity.

Violations may result in suspension or termination of the user's account and may be reported to the user's employer or appropriate authorities when required.

14. Fraud Prevention

The App may monitor transactions and system activity for security, fraud prevention, reconciliation, and administrative purposes.

Transactions may be flagged for review when they appear unusual, duplicated, unauthorized, inconsistent with applicable policies, or otherwise suspicious.

The company may temporarily suspend an account or transaction while an investigation is conducted.

15. Location and GPS Services

If the App uses GPS or location services, location information may be collected or processed for legitimate fleet-related purposes, which may include:

• Verifying the location of a fueling transaction;
• Identifying nearby participating fuel stations;
• Supporting fleet monitoring;
• Preventing fraudulent transactions;
• Improving operational security; and
• Providing location-based functionality.

Location access will be handled in accordance with the App Privacy Policy and applicable Philippine data protection requirements.

Users may be required to enable location services for features that reasonably depend on location information.

16. Personal Information and Data Privacy

The App may collect and process personal information necessary to provide and administer its services. This may include employee information, account information, vehicle information, fueling transactions, device information, location information, and other information described in the App Privacy Policy.

Please review our Privacy Policy. By using the App, you agree to be bound by our Privacy Policy.

Personal information shall be handled in accordance with applicable Philippine laws, including Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012, as applicable.

For additional information about the collection, use, storage, disclosure, retention, and protection of personal information, please refer to the App Privacy Policy.

17. User Consent

By using features of the App that require personal information, device permissions, camera access, location access, or other information, You acknowledge the applicable disclosures and provide the required consent where legally necessary.

Where consent is required, the App will provide an appropriate mechanism for obtaining consent.

18. Mobile Device and Internet Connection

Certain features of the App require an internet connection and a compatible mobile device.

Users are responsible for:

• Maintaining a compatible device;
• Maintaining an internet connection;
• Mobile data charges;
• Keeping the device's operating system updated;
• Protecting their mobile device; and
• Enabling required device permissions.

The company is not responsible for mobile network charges or connectivity problems caused by third-party telecommunications providers.

19. System Availability

The company will make reasonable efforts to maintain the availability and functionality of the App.

However, the App may occasionally become unavailable because of:

• Scheduled maintenance;
• System upgrades;
• Internet connectivity problems;
• Server failures;
• Telecommunications interruptions;
• Fuel station connectivity issues;
• Security incidents;
• Third-party service interruptions; or
• Events beyond the company's reasonable control.

The company does not guarantee uninterrupted, timely, secure or error-free operation of the App. The Company also reserves the right to change, revise, update, suspend, discontinue or otherwise modify the App at any time or for any reason without notice to Users. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the App during any downtime or discontinuance of the App.

20. Third-Party Services

The App may interact with third-party services, including participating fuel stations, telecommunications providers, cloud service providers, mapping services, payment or transaction providers, and other technology providers.

Third-party services may have separate terms and privacy policies.

The company is not responsible for third-party services that are outside its reasonable control.

21. Intellectual Property

All rights, title, and interest in the App, including its software, design, graphics, logos, marks, interfaces, databases, content, and related materials, belong to or are licensed to the company.

Except as permitted by applicable law or expressly authorized by the company, users may not:

• Copy;
• Modify;
• Encode;
• Reproduce;
• Aggregate;
• Republish;
• Upload;
• Post;
• Transmit;
• Distribute;
• Sell;
• Lease;
• Sublicense;
• Publicly display;
• Reverse engineer; or
• Otherwise exploit for any commercial or personal purpose

the App or any portion of it.

Provided that you are eligible to use the App, You are granted a limited license to access, download and use the App to which You have properly gained access solely for your personal use. The Company reserves all rights not expressly granted to You in and to the App.

22. App Updates

The company may release updates, modifications, security patches, bug fixes, or new features from time to time.

Users may be required to install updates to continue using certain features or to maintain security and compatibility.

23. Suspension or Termination

The company or authorized organization may suspend or terminate access to the App when reasonably necessary, including when:

• These Terms are violated;
• Fraudulent activity is suspected;
• Unauthorized transactions are detected;
• The user's employment or authorization ends;
• The account is no longer eligible;
• Security risks are identified;
• The applicable fuel allowance program ends; or
• The App service is discontinued.

Termination of access does not necessarily eliminate obligations relating to transactions or other matters that arose before termination.

24. Disclaimer

The App is provided as a technology platform for fleet and fuel allowance management.

To the extent permitted by Philippine law, the company does not guarantee that:

• The App will always be available;
• All information will always be accurate or error-free;
• Every fueling transaction will be processed without interruption;
• All fuel stations will always be connected to the system; or
• The App will function on every mobile device.

Nothing in these Terms excludes or limits rights or remedies that cannot legally be excluded under Philippine law.

25. Limitation of Liability

To the extent permitted by applicable law, the company shall not be responsible for losses resulting from circumstances outside its reasonable control, including internet outages, telecommunications failures, device failures, third-party service interruptions, or unauthorized account access caused by the user's failure to protect account credentials.

The company shall not be liable for unauthorized use resulting from a user's voluntary disclosure of account credentials, QR codes, passwords, PINs, or other authentication information.

Nothing in these Terms shall exclude liability where such exclusion is prohibited by Philippine law.

26. Changes to These Terms

The company may revise these Terms from time to time to reflect changes in:

• The App;
• Fleet services;
• Fuel allowance programs;
• Security requirements;
• Business operations; or
• Applicable laws and regulations.

Updated Terms will be made available through the App or the company's designated website. The company shall provide the Users with notice of material amendments to our Terms, as appropriate, and update the "Effective Date" at the beginning of the Terms. Your continued use of our Service confirms your acceptance of our Terms, as amended.

27. No Legal Relationship

These Terms and your use of the Service, including the submission of Content onto the Service, do not, and shall not be construed as creating any relationship, partnership, joint venture, employer-employee, agency or franchisor-franchisee relationship in any way and of any kind between the parties hereto.

28. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

Any dispute relating to these Terms or the use of the App shall be subject to applicable Philippine laws and the appropriate courts or authorities in the Philippines.

29. Contact Information

For questions, concerns, account assistance, transaction disputes, privacy inquiries, or other concerns regarding the App, please contact:

30. Acceptance of Terms

When downloading the App and installing, registering, accessing, or using the App, you agree to comply with these Terms. By selecting "I agree to the Terms and Conditions", you are expressly agreeing that you have read, understand and agree to be bound by these Terms and Condition and any amendments to these Terms and Conditions.

If you do not agree with these Terms, you must discontinue use of the App.